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Quasi-Experiments
This paper analyzes the methodology used in a quasi-experimental design, using a study by Skarlicki and Latham (1996 in which, the researchers conducted a study in which they trained managers in the area of justice and reported an increase in citizenship behavior directed toward the organization as a result of the training. It might be considered a natural extension of this idea to obtain measures of organizational efficiency, customer perceptions, and other relevant.
